PRIVACY POLICY
Kinds of information collected
If you are a director, or the owner of a business that we trade with, we may collect the following kinds of personal information about you: name, contact details, identification information, trade history payment history and credit history.
How we collect the personal information
We generally collect the personal information from you directly, usually through a credit application. We also collect personal information through email and telephone communication with you. We may obtain credit history information from a credit reporting body, and trade history information from references you provide us with.
Purpose for handling personal information
We collect and use the personal information we collect where it is reasonably necessary for our business and to carry on a trading relationship with you. This includes identifying and contacting you, invoicing you correctly, assessing the risks in providing credit to your or your business, and securing and recovering any debts owed to us.
Kinds of information collected
If you are a customer who contacts us through our website, social media or by participating in a marketing or customer feedback process, we may collect your name, contact details, records of your communications with us and your opinions or thoughts on our products.
How we collect the personal information
We generally collect the personal information from you directly, such as through email correspondence or social media. Where we engage a third party to organise and implement a customer survey or marketing campaign, we may receive personal information from the third party. Where the survey or marketing campaign includes the collection of personal information, we only use third parties who have a privacy policy consistent with the Australian Privacy Principles.
Purpose for handling personal information
We collect and use this information where reasonably necessary for our business, including responding to your queries or complaints, providing you with product information, evaluating our products or providing prizes, discounts or special deals.
We may disclose your personal information to government agencies if required as well as service providers such as lawyers or accountants. Our IT support may have access to our systems which include personal information. Where you are a business that trades with us, we may disclose your personal information to debt recovery agents if necessary.
H.A.G. Import Corpn. (Australia) Pty Ltd
11-27 Millers Road, Brooklyn, Vic 3012, Australia
Tel: +61 3 9318 0466 Fax: +61 3 9318 9766
privacy@hag.com.au